Returns

All items must be returned within 30 days of the shipping date. We only offer exchanges or store credit. Return shipping costs are paid by the customer. We are not responsible if we do not receive your return/exchange. We recommend keeping a copy of the receipt with your tracking number for proof of return.

When returning, please include a note with your order number and state whether you'd like to exchange or return for store credit to the address below:

Returns for Yoga Mats

LotusMats Returns
809 W. 10th Street Suite C
Sioux Falls SD 57014

Return Requirements:

  • Must be postmarked within 30 days of ship date
  • Item(s) must be unworn, unwashed, unaltered merchandise
  • Items on Sale are FINAL and can’t be returned

*If a return item is not eligible, the customer will be held responsible for the necessary Restocking Fees.  The Customer is responsible for the shipping costs on returns.

Returns for Yoga Bracelets

Please contact us at support@lotusmats.com for returns authorisation on Yoga Bracelets. 

*If a return item is not eligible, the customer will be held responsible for the necessary Restocking Fees.  The Customer is responsible for the shipping costs on returns.